Grievance redressal

If something has gone wrong, tell us so we can put it right. This is how a complaint is handled.

PLACEHOLDER - not a real officer, Grievance Officer (placeholder)
grievance@example.invalid
+91 00000 00000
Placeholder - replace before go-live

Online, by email or by phone. You get a reference to follow it with.

Every complaint starts here. We aim to settle it within 15 days.

If the desk has not settled it in time, it passes to the Nodal Grievance Redressal Officer on its own - you do not have to ask.

If your complaint is not settled within 30 days, you may approach the RBI Integrated Ombudsman at cms.rbi.org.in or call 14448.

Make a complaint online - you do not need an account. We send a code to your mobile before it is filed.

If something has gone wrong, tell us so we can put it right. This is how a complaint is handled.

PLACEHOLDER - not a real officer, Grievance Officer (placeholder)
grievance@example.invalid
+91 00000 00000
Placeholder - replace before go-live

Online, by email or by phone. You get a reference to follow it with.

Every complaint starts here. We aim to settle it within 15 days.

If the desk has not settled it in time, it passes to the Nodal Grievance Redressal Officer on its own - you do not have to ask.

If your complaint is not settled within 30 days, you may approach the RBI Integrated Ombudsman at cms.rbi.org.in or call 14448.

Make a complaint online - you do not need an account. We send a code to your mobile before it is filed.