Last updated 12 Nov 2026
A LOANZ 360 partner's payout is a share of the payout the lender pays LOANZ 360 on a loan the partner introduced. It is earned when the loan is disbursed and paid by the LOANZ 360 finance team after the lender's payout is received. GST and tax deducted at source may apply, and a payout can be reduced if an earlier credit is reversed. No payout is fixed or assured: it depends on a customer's loan being sanctioned and disbursed by the lender.
This guide describes how the model works and what you see in the partner portal. It does not give percentages or amounts. Your own terms, including the rate that applies to you, are shown inside the portal, where they can be kept up to date. A figure printed on a public page would go out of date and could not be changed per partner.
Where the money comes from
A partner never deals with a lender. Only LOANZ 360 is empanelled with banks and NBFCs, and the lender pays LOANZ 360 a commission on the loans it sanctions and disburses through the platform. Your payout is a share of that. The share is worked out file by file at the rate set for you. A customer's loan cost is set by the lender and shown in its Key Fact Statement.
From a file to your bank account
The life of a partner payout
| Stage | What happens | What you see in the portal |
|---|---|---|
| Introduced | You bring a customer in under LOANZ 360's codes, and the file is attributed to you | The file in your leads and applications |
| Sanctioned | The lender approves the loan. Nothing is earned yet. | The file's status. A sanctioned file that is waiting has no credit yet. |
| Disbursed | The lender pays out the loan. Your commission is calculated and credited against that file. | A payout line for the loan, with its status |
| Checked | The accounts team checks the credit against the lender's own payout statement before it is paid. A line that is held or not payable shows the reason. | The status of each payout, step by step |
| In a payment run | Approved payouts are paid together in a run. You can see which run a credit is in before the money moves. | The run the credit belongs to |
| Paid | The money goes to your verified bank account, and a payment advice is available | Your payments list, with date, bank reference and tax deducted |
| Statement | Every credit and every payment is listed against the file it came from | Your statement, which you can save or print |
Commission is calculated when the lender actually pays out, not when it sanctions. If a customer is sanctioned but never takes the loan, there is nothing to share. The same applies to a loan that is cancelled before disbursal.
Asking for a payout
You can ask to be paid for a loan once it is eligible. Asking puts the loan in front of the accounts team. A payment run pays every approved loan whether or not it was asked for, so asking never makes you wait longer. Payment is made loan by loan, and the portal shows how many loans you can ask for now.
Payouts are also subject to conditions set by LOANZ 360 and held in the platform. These can include that you are an approved and active partner, that your bank account is verified, that your PAN is on file, a minimum payout amount, a holding period and that your balance is not negative. The conditions, and the reason a payout is held, are shown against the payout, so you are not left to guess.
Deductions, reversals and adjustments
Your account is a running ledger, not a list of single payments. An entry is never edited or deleted. If something has to be corrected, a new reversal entry is added, so the history stays clear. The portal describes each kind of line in plain words.
Lines you may see on a partner statement
| Line | What it means |
|---|---|
| Commission on a file you introduced | Your share of the lender's payout on a disbursed loan |
| Override on a file one of your associates introduced | For a Business Partner: a team share on files that its associates introduce |
| GST added to your commission (self-billed invoice) | GST added to a payment for a GST-registered partner who has agreed to self-billing |
| Tax deducted at source | Tax withheld from a payment and deposited with the government in your name |
| A reversal of an earlier entry | A correction that lowers what was credited, for example if an earlier credit was wrong |
| An adjustment | A change made by the accounts team, with its reason |
| Paid out to your bank account | A payment made to you. A payment that the bank sent back lowers what is shown as paid. |
If a credit is reversed after you have been paid, your balance can fall below zero. The portal shows this as an amount you owe, and it comes off your next payout. It is not asked for separately. For that reason it is worth checking your statement as payments arrive.
GST and TDS in general terms
Tax rules belong to the government, change from time to time, and depend on your own situation. What follows is the general picture, not tax advice. Confirm your position with the Income Tax Department at incometax.gov.in, the GST department or a tax adviser.
- TDS: tax can be deducted at source from commission payments, and the deduction is shown on your statement and in each payment advice. A higher rate usually applies when no PAN is on file, which is why the portal asks for your PAN before approval.
- TDS certificate: when tax has been deducted from your payments, the finance team uploads the certificate in the portal for each quarter once it has been issued. It was called Form 16A up to 31 March 2026; the form number changed under the Income-tax Rules, 2026. A quarter in which no tax was deducted has no certificate.
- GST: if you are registered for GST, you can choose self-billing. LOANZ 360 then raises the tax invoice for your commission on your behalf and adds GST to your payment. It is shown as a separate line and is not counted as a deduction.
- If you are not registered for GST, no GST line appears. Whether you need to register is a question for the GST department or an adviser.
- Your income tax return: keep your statement and certificates. They are the record you will use when you file.
If a figure looks wrong
You can raise a dispute on a payout from the Earnings page in the portal and follow it until it is resolved. A reconciliation page shows how credited, deducted and paid amounts add up to your balance, worked out from your ledger when you open it, so it cannot drift from the entries it is made of. You can also save the statement and check it line by line against your own records and your bank statement.
Frequently asked questions
When is my commission earned?
It is earned when the lender disburses a loan you introduced and is credited against that file. A sanction alone does not earn anything, and a loan that is not taken up earns nothing. You are paid after the lender's payout to LOANZ 360 has been received and checked.
Is the payout the same for every partner?
No. It is a share of what the lender pays LOANZ 360, and your rate is set for you and shown in the portal. Your partner type and the lender and product also matter. Check your own terms inside the portal, not on a public page.
Why was a payout held?
A payout is held when a condition is not met, such as an unverified bank account, no PAN on file, a minimum amount or a holding period, or when the credit does not match the lender's statement. The reason is shown against the payout.
Can a payout be taken back?
A credit can be reversed if it was wrong. A reversal lowers what was credited, and if you have already been paid, the amount comes off your next payout. Every reversal is a visible line on your statement, and you can dispute any figure.
Do I get a tax certificate?
If tax was deducted from your payments, a TDS certificate for the quarter is uploaded in the portal once it has been issued. A quarter in which no tax was deducted has no certificate. Ask support if one is missing.
Is a partner's income fixed?
No. You earn only when a customer you introduced takes a loan that the lender sanctions and disburses. The decision is the lender's, and nothing is owed on a file that does not reach disbursal.
Related reading: Partner programme, How to become a loan partner, DSA, connector and channel partner, Documents to become a loan partner, GST on loan charges, Direct selling agent, Disbursal and Key Fact Statement.